REFUND & RETURN POLICY

Thank you for shopping at IPINKGIFT. We’re here to make sure you have the best possible experience. Please review our refund and return policy below:

📦 Returns

  • Returns are accepted within 14 days of delivery.
  • To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
  • To start a return, contact us at [your email] with your order number and reason for return.
❗️Please do not send your return without contacting us first.

🚫 Non-returnable items:

  • Personalized or custom-made products
  • Gift cards
  • Items marked as “final sale”

💸 Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed to your original payment method within 5–7 business days.
  • Shipping costs are non-refundable.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need an exchange, email us at ipinkgift@gmail.com with a photo and your order number.

📮 Return Shipping

  • You are responsible for paying for your own shipping costs for returning items.
  • We recommend using a trackable shipping method.